Legal

Terms of Service

Last updated: 9 April 2026 · Draft

This document is a good-faith draft of the terms under which Asklune will be offered. It must be reviewed by qualified legal counsel before launch. If anything here conflicts with mandatory consumer protection law in your jurisdiction, that law takes precedence.

1. About these terms

By using Asklune (the "Service"), you agree to these Terms. Asklune is operated by Tradegroup Swiss GmbH ("we", "us"). If you do not agree, please do not use the Service.

2. What Asklune is — and is not

Asklune is a conversational security companion. It provides information and explanations based on publicly available data, telemetry you grant access to, and AI-generated reasoning.

Asklune is not a substitute for antivirus, incident response, professional cybersecurity advice, or legal counsel. Do not rely on Asklune alone to make decisions that could put you, others, or your assets at significant risk.

3. Your account

You are responsible for keeping your sign-in credentials secure and for anything that happens under your account. Let us know promptly if you suspect unauthorised access: security@asklune.com.

4. Subscriptions & payments

Paid plans are billed per the pricing shown at purchase. For first-time subscribers, Asklune may offer a free trial — you will not be charged until the trial ends. You can cancel any time directly in the app; cancellation takes effect at the end of the current billing period.

Refunds for mobile app purchases are handled by Apple or Google under their respective refund policies.

5. Acceptable use

Do not attempt to reverse-engineer, disable, or overwhelm the Service.
Do not use Asklune to harass, defraud, or surveil other people without their consent.
Do not upload malware, illegal content, or content that violates someone else's rights.

6. Intellectual property

The Service, the Asklune brand, and all associated content are owned by Tradegroup Swiss GmbH or its licensors. Your chat history and the data you provide remain yours — you grant us only the narrow licence needed to operate the Service on your behalf.

7. Warranties & liability

Asklune is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We are not liable for indirect, incidental, or consequential damages; our total liability in any case shall not exceed the amount you paid us in the 12 months preceding the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under Swiss law, including liability for gross negligence or intentional misconduct.

8. Termination

You can stop using the Service and delete your account at any time. We may suspend or terminate access if you seriously breach these Terms, with notice where practical.

9. Governing law

These Terms are governed by Swiss law, without regard to its conflict-of-laws rules. The exclusive place of jurisdiction is the competent courts at our registered office, subject to mandatory consumer jurisdiction rules.

10. Changes

We may update these Terms from time to time. For material changes we will notify you by email or in the app with reasonable advance notice. Your continued use after the effective date means you accept the updated Terms.

11. Contact

Questions? Write to hello@asklune.com.